Tech Mafia is a family-owned business serving the Seattle and Eastside metro areas.
Established in 1999, Tech Mafia has gone on to become a leader in computer services. We provide onsite computer and networking services to both business and home clients. Whether your network has 1 or 100 computers, Tech Mafia can optimize its performance, troubleshoot issues and provide technical support, depending on your needs.
Our technicians are among the most knowledgeable and professional in the computer service industry. Ask any of our customers or read any of our reviews, and you’ll see story after story of simple, effective, low-cost computer repair.
Tech Mafia Philosophy
We know that every customer is looking for consistent, high-quality service, and our goal is to exceed expectations every time. We put your needs first and do our best work for every project we undertake. As big as we’ve grown, we’re still a family-run enterprise that operates on friendly, personalized service.
What We Do
At Tech Mafia, we build, repair, maintain, and upgrade computers and networks at each of our 3 locations in the Seattle area. We also sell a variety of computer software, hardware, and replacement parts in-store. In addition to computer-related services, we provide a comprehensive range of IT solutions for small- and medium-sized businesses. Our certified technicians are trained to help with anything from a simple software installation to full network support.
Fast, Onsite Computer and Networking Services
Virus, Worm, and Spyware Removal
DSL & Cable Modem Setup
Data Recovery & Backups
Security & Firewall Protection
Virtual Remote Support
Business Service Plans
Code of Ethics
Recommend maintenance services
Inform customers of what’s required to correct existing problems and what they need for preventative maintenance
Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer
Make every effort to keep the customer informed about appointments and completion of deadlines
Complete an itemized invoice of components and services performed
Exercise reasonable care for the customer’s property while it is being serviced
Make every effort to fix the customer’s problem the first time
Maintain a system for fair settlement of customer complaints
Cooperate with established consumer complaint mediation authorities